Privacy Policy

Last updated: April 2026

At T&T Billing Ltd, we respect your privacy. This policy explains how we handle any personal information when you call us for flight assistance or consultation.

1. What information we collect

When you call 020 4615 4090, we may note:

• Your phone number (for call-back purposes only).
• Your name and basic flight details (booking reference, airline) — only if you provide them to help resolve your query.
• No payment details are stored on this website; we do not process online payments.

2. How we use your information

We use the information solely to provide the travel assistance and consultation you've requested. This includes:

• Contacting airlines or service providers on your behalf.
• Returning your call if the line drops or you request a callback.
• We never sell, rent, or share your data with third parties for marketing.

3. Call recording

We do not record phone calls. Conversations are confidential and handled by our UK-based team.

4. Data retention

Any notes taken during your call are kept for a maximum of 90 days, then securely deleted. This is only to ensure continuity if you call back about the same issue.

5. Cookies & website

This website (tntbilling.co.uk) does not use tracking cookies or analytics. It is a static information page. No personal data is collected via forms.

6. Your rights

You can ask us to delete any notes we hold about you. Simply call us or email hello@tntbilling.co.uk with your request.

7. Contact

For any privacy questions, contact our Data Protection Officer:
T&T Billing Ltd, 5 Bradford Square, London E1 0SG
📞 020 4615 4090
✉️ privacy@tntbilling.co.uk

We comply with UK GDPR and the Data Protection Act 2018.

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